Refunds and Returns Policy for VoodooChild.Cpt

Overview: At VoodooChild.Cpt, we prioritize our customers’ satisfaction. This policy outlines the terms for returns and refunds, ensuring a clear, fair, and hassle-free shopping experience.

 

Time Frame:

  • Products must be returned within 30 days from the date of purchase for a refund or exchange.

 

Condition for Returns and Exchanges:

  • Items must be in their original condition: unworn, unwashed, with all original tags attached.
  • Defective or damaged items can be returned for a replacement or refund.

 

Proof of Purchase:

  • A valid receipt or proof of purchase is required for all returns and exchanges.

 

Return and Exchange Process:

 

Shipping for Returns and Exchanges:

  • The customer is responsible for the cost of return shipping, except for returns due to manufacturing defects or errors on our part.
  • Use a trackable shipping service to ensure the return or exchange is received.

 

Refunds:

  • Upon receipt and inspection of the return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed, and a credit will automatically be applied to your original method of payment.

 

Exchanges:

  • Exchanges are available for a different size of the same item, subject to availability.

 

Defective or Damaged Goods:

  • Contact us immediately for a replacement or refund in case of defective or damaged items.

 

Sale Items:

  • Only regular priced items are eligible for a refund. Sale items cannot be refunded.

 

Contact Information:

 

Policy Amendments:

  • We reserve the right to update or modify this policy at any time.

This comprehensive policy ensures that our customers can shop with confidence, knowing that they have the support and guidelines for a smooth returns and refunds process.

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